Privacy Policy

The Research Konsulting Group and Publishing (RKGP) Journals is dedicated to protecting your personal information and will make every reasonable effort to handle collected information appropriately. All information collected will be handled with care in accordance with RKGP Journals’ standards for integrity and objectivity. As used in this policy, “we” and “us” includes RKGP Journals and our staff, employees, officers, directors, volunteer editors and reviewers, and vendors and independent contractors under contract with us. “RKGP Journals sites” includes the following: the web pages and content on the RKGP Journals websites, journal sites, and the tools, software, submission systems, web forms, registration system, and any other means through which we interact with you.

This privacy policy explains how we will do this. By using our website, you are accepting the practices described in this statement.

 

INFORMATION WE MAY COLLECT

When you use our website (e.g. visit, register as a user, or purchase products or services), we may collect and process the following information about you:

 

Personal Information

While interacting with the RKGP Journals sites, we may request personal information from you, including but not limited to things such as your name, mailing address, email address, institutional name, telephone number, credit card or other payment information, and ORCID ID. Your provision of such information is strictly voluntary. You can generally visit the RKGP Journals sites without disclosing such information.

 

Technical Information

Additionally, by means of your interactions with the RKGP Journals sites, we may collect, have access to, store and use your computer’s IP address, the URL/domain name of any referring website, the time and date of your visit to the RKGP Journals sites, and certain information known as “clickstream data” to enable us to understand how people interact with the RKGP Journals sites, to analyze data for trends and statistics, to help diagnose and solve issues with the RKGP Journals sites and our technologies, products, and services, and to optimize the performance of the RKGP Journals sites. We also use session cookies, small data files stored in your browser so you don’t have to log in each time you visit any of our web pages. From time to time, we use software tools to play back user sessions for purposes of assessing our customers’ interactions with our software, and these sessions may be linked to your user account. If you do not want session cookies stored on your computer, you may be able to adjust your browser settings to prevent this, but note that by not accepting cookies, some pages may not fully function and you may not be able to access certain information on the RKGP Journals sites.

 

How do we use your information?

RKGP Journals uses your personal information as described above, and to customize your experience on the RKGP Journals sites and to facilitate our interactions with you, if any. Except as where necessary to provide services to you, such as to communicate with you regarding a manuscript you have submitted, RKGP Journals staff do not typically take note of your personal information; the information is mainly stored on or by our computers, computer networks, servers, tools, and systems, as described above.

We may use information held about you in the following ways:

  • To ensure that content from our website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in the interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • To help us understand more about how our website is used and to improve our website.

Subject to applicable laws, we may also use your data or permit our affiliates and/or partners to use your data, to provide you with information about goods and services which may be of interest to you.

You may notify us either in writing or by telephone, fax or email that you object to being contacted or being contacted in a particular way. If you use more than one email address to communicate with us, please notify us of each email account you use.

 

When do we share information?

Potential Disclosure to Third Parties

We may disclose personal information as reasonably necessary for the purposes described in this privacy policy to our employees and to third parties under contract with us such as vendors, volunteers, independent contractors, and consultants, to financial institutions for the purposes of facilitating payment of fees owed, web and technical support providers, other publishers and/or content hosting providers under contract with us, third parties authorized by you to receive such information, and as may be required or permitted by law. We may also share information regarding you and your manuscript or other research content as reasonably necessary with parties such as external editors, reviewers, community journal staff, curators, and channel managers.

 

No Sale or Leasing of Your Information

We do not sell your personal information to third parties. Except as described in this privacy policy, we will not disclose your personal information to third parties without your consent. We will not sell or lease your personal information to any third party. We may disclose aggregate demographic and statistical information with our business partners; this information is not specific to the identification of you as an individual.

 

Security and Our Partners Abroad

All personal and credit card information is encoded using Secure Sockets Layer (SSL) technology before being sent over the Internet. To protect your data further, your credit card information is always stored in encrypted form in a database that is away from our website database, so it is not connected to the Internet. Credit card transactions are issued a digital certificate, ensuring that your data can only be read by our transaction system as long as your browser shows its secure mode symbol (such as a key or closed lock).

We also recommend setting your browser’s preferences to accept cookies and enable JavaScript. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

 

Updating your details and contacting us

If you have any questions or queries regarding this privacy policy or if any of the information that you have provided to RKGP Journals changes e.g. if you change your e-mail address, please contact us by sending an e-mail to compliance@rkgpjournals.org.